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Poshmark always values feedback from the community so we wanted to take this opportunity to hear from a few members in regards to how they’ve handled the recent news surrounding Poshmark’s latest changes, including PoshPost. Read on to learn more!

With the new shipping and commission updates, I’m making more sales now that the shipping rates are lower. I find that even a dollar or two can really make or break a deal when customers are looking to purchase. I don’t feel like I have to increase my prices to maintain my earnings margin because I’m offering higher quality items that are above the $15 mark, so I feel unaffected by the commission changes. Additionally with the shipping rate lowered I feel like Poshmark now allows me to make more sales and not feel pressured to discounting more for customers unhappy with total price of an item plus shipping.

Some things I’ve been adjusting to include using the Not For Sale (NFS) status to show the items in a “preview to come” listing to increase pre-promotion of new items to my followers. I also use it as a hold on items that are bundled until they have been accepted.

A couple of tips that I would offer to Poshers still adjusting with the changes are: use the NFS tags in creative ways for reserves, welcome posts, chatting listings, or party announcements. Also, share the news with your followers and potential customers that shipping rates are lower - it may lead them to making more purchases.

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With the new commission and shipping updates, my customers have been buying more because they are spending less on shipping. In addition, I have been using a five items for $15 promotion and have had more customers spend more than $15 on their bundles. They feel like they are getting more for less and I am making the same profit as the 20% commission (if not more!).

To encourage sales and bundles, I have created my own personalized thank you business cards. The cards state thank you for your purchase please leave feedback and 10% off will be awarded off your next purchase. Makes it simple and fast!

One recommendation that I have for any Poshers still adjusting is to be proactive not reactive about change. Change is a very difficult thing to deal with, and any comments that you make about the changes, Poshmark, or other individuals is a reflection of your closet. You are a brand ambassador for yourself and the Poshmark community. Keep it positive.

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I believe the new shipping and commission updateshave improved morale of the general community, and also increased my sales. I have not actually increased my prices to maintain earnings because careful thought always goes into my pricing. I allow myself a sufficient margin to anticipate trends whether it is changes made by Poshmark or those due to current demand and competition internally and externally (outside of Poshmark). I am now seeing less bundles and more single purchases of higher cost, and I believe this is because the buyer no longer has to “jump through hoops” to get a great deal now. 

One noteworthy change to my Poshing is I have been using the NFS status for inventory management. When I need to know how many available listings I have this gives me a true number since it excludes notes with listings of $0 listing price. It’s a quick tool to be able to know what I’ve sold weekly. Now I have much easier visual inventory control. Defining my unproductive inventory is also quicker now. By using the NFS tool in conjunction with the Filters, I am now able to define the 20% that’s selling and 80% that’s not. I am also able to track trends of each item posted.

My advice for Poshers still adjusting to the updates is first and foremost to have fun! Poshmark is an evolving platform that is consistently listening to its users in order to improve. In this day and age we don’t have the luxury to think rigid. For example when Apple has an upgrade we all know it’s going to be for something better. Poshers that are still adjusting should inherit that same trust.

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Over the past year, you’ve given us valuable feedback about ways we could help you achieve even greater success selling fashion items in your closet. One of your most frequent requests is for lower shipping fees to encourage buyers to purchase more. We’ve also heard that you love the ease and simplicity of selling on Poshmark, but we know we can do more. Therefore, we’re so excited to announce that we have partnered with the United States Postal Service (USPS) to bring you PoshPost, a new, simpler shipping label exclusive for Poshers.

PoshPost officially launches this Thursday, March 20th at 12:00 a.m. PT. If you have any questions, check out our FAQs. We’ll also be taking questions here.

Introducing $4.99 shipping on all orders.  We will reduce the shipping rate for buyers from $6.99 to $4.99 for any order under twenty-five dollars. This means that all orders, no matter the price, will ship at the same low rate of $4.99. We know your buyers will be very excited about this change, which means more sales for everyone. Think of this as a permanent shipping promo! Learn more.

Up to 5 pounds for free with PoshPost.  In addition to continuing to provide a free shipping label when you make a sale, PoshPost increases your free weight allowance to 5 lbs. (up from the current two pound limit). Now you can ship a large bundle, those knee-high boots, or that handbag with a lot of hardware, worry free and without having to pay for an upgraded label. The new 5 pound label helps keep selling on Poshmark simple and fun.  Learn more.

Flat Poshmark commission for orders less than $15.  In order to support lower-priced shipping for all orders and provide a more robust label to simplify shipping we are making our first ever change to our commission. Beginning March 20, 2014, we will be changing our commission for orders less than $15 to a single flat rate of $2.95. Commission for orders $15 and up will remain unchanged at 20% of the selling price. This also means that all items below $3 will no longer be available for purchase on Poshmark. Learn more.

To give you a better sense of how these changes might affect you, here are two examples:

EXAMPLE 1:

  • Listing: White blouse with black buttons
  • Sale price: $12
  • Weight: 0.5 pounds

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EXAMPLE 2:

  • Listing: Bundle (3 pairs of shoes, 2 tops)
  • Sale price: $35
  • Weight: 4 pounds

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As you may know, Poshmark uses Priority Mail shipping labels for all Poshmark orders. But what boxes can you use to ship? We’re here to clear that up for you!

Priority Mail Boxes

USPS offers a line of FREE boxes and envelopes for Priority Mail customers. This packaging can be picked up at many Post Offices, but keep in mind that at some locations they may be kept behind the counter so you’ll have to ask for them. Don’t have time to go to the post office? No sweat! You can order supplies for free on USPS.com or on their free mobile app.

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Your Own Packaging

If you have your own boxes or padded envelopes lying around, you are, of course, welcome to use them to ship your sales. We do caution that you are careful to cover or remove any old shipping labels, barcodes or addresses so that your package is properly delivered.

What Not to Use

USPS offers a variety of free packages for it’s different mail services. If you are using the boxes they provide, be sure you are not shipping in the boxes that are labeled ‘Express,’ ‘Flat Rate,’ or ‘Regional Rate’ as they will causes delivery delays and/or additional shipping fees.

As always, if you have questions about shipping or anything else, please feel free to reach out to our support team. We’re happy to help!

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This week the Community team is sharing Posh tips for all things shipping-related.

Knowing all the in’s and out’s of Poshmark’s shipping policies is one step towards becoming a rockstar seller. Read on to get the low-down on four of the most common questions regarding shipping.

HOW MUCH DO SHIPPING LABELS COST?

Currently, our shipping rates are as follows:

  • If the item is priced at $25 or more, shipping is $4.99

  • If the item is priced at less than $25, shipping is $6.99

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WHO IS RESPONSIBLE FOR SHIPPING COSTS?

When a buyer purchases an item, she pays the shipping amount at the time of purchase. Once the seller has packaged up their sale, if the package weighs more than 2 lbs. she will be responsible for the costs of upgrading the shipping label.

WHAT IF MY PACKAGE WEIGHS MORE THAN 2 LBS?

By default, Poshmark’s shipping labels are for packages that weigh no more than 2 lbs. Sellers should be aware of the weight of the items they are selling and factor that into the selling price. If the package weighs more than the initial 2 lbs, they will need to go into the app, find the order, and request a label with the correct shipping weight. Please note that upgrading a shipping label costs $1.99 per pound and will be deducted from the seller’s redeemable earnings. Finally, the maximum weight our labels support is 10 lbs.

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HOW CAN I AVOID ISSUES AT THE POST OFFICE?

The best way to avoid encountering trouble when dropping off your package at the post office is to thoroughly inspect your label to make sure it is accurate. First, make sure your label reflects the correct weight of your package. If not, be sure to request a higher weight label through the Poshmark app. Next, make sure the date of your label reflects the day you intend to ship. Most post offices will not accept a package with an expired shipping label. To request a new label, simply find the order within the app and request a new label on the day you intend to ship. Finally, make sure you are using the correct box; our labels only support regular Priority Mail boxes or plain brown boxes.

We hope this makes shipping your next Posh package an absolute breeze! Happy Poshing!

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This week the Community Team brings you a Posh Tip shared by one of our community members in the app. The USPS Mobile App offers a variety of useful features that all Poshmarkers can utilize to make their lives more streamlined when it comes to purchasing and selling. What’s not to love?

For starters, we love that you can track all of your packages right from the app (fig.3). Simply scan the bar code of your sale’s shipping label or type in the tracking number of your purchase. You’ll have the ease and comfort of carefully monitoring your package’s progress as it moves through the mail stream at the tips of your fingers. (Gotta love technology!)

The other thing we find useful in the app is the “Schedule A Pick Up” feature (fig.4). We understand that many of you have busy lives. Take the opportunity to utilize USPS’ scheduling feature and have your parcel picked up to ensure your order is shipped and delivered in a timely manner. Everyone loves receiving packages on time, so if you can’t make it to the post office or a blue mail box, consider scheduling a pick up.

Lastly, we are big fans of the “Get Supplies” (they’re free!) option (fig.5). Sometimes you don’t have a spare unmarked box at home and need one from USPS. Take advantage of their in-app feature to order some so that you always have them handy when you’re ready to ship a package. Just be sure that they’re plain Priority Mail boxes, not Flat Rate, Regional Rate, or Express Mail.

We want to thank and give a huge shout out to our community member, Lilac, who took the time to share this information in her closet this week. We love seeing useful information shared within the community and hope everyone can benefit from this week’s Posh Tip!

Happy Poshmarking!

When you make a sale on Poshmark, we provide you with a pre-paid, pre-addressed shipping label. No stamps. No hassle. We call that PoshPost.

Remember, the label is pre-paid and ready to go for all packages up to 5 lbs. (If you think your package is over 5 lbs, you can get a label upgrade directly through the app.)

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Finding the Right Box.
Poshmark orders ship via USPS Priority Mail.  Make sure you’re using the correct box!

  • Do NOT use USPS “Priority Flat Rate,” “Regional Rate,”or “Express Mail” boxes.
  • You can also use a regular brown box to ship your items.

Did you know you can request free boxes from USPS? They’ll drop them off to your house!

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Packaging Up Your Sale.
We all love getting pretty little things sent to us in the mail, so why not add a special touch to your shipment? Wrap your item in cute tissue paper and include a personalized note to thank your buyer. She’ll love it, we guarantee!
See more tips on packaging! 

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Placing Your Package In the Mail.
You have three options:

  1. Drop your package in a blue mailbox, if the package fits.
  2. Drop your package off at your local post office.
  3. Schedule for a pick up via USPS’ site. Easy breezy.

New to Poshmark?  No problem!  We think you’ll find selling on Poshmark so easy that you’ll wonder why you haven’t tried it before.

Here’s how it works: List. Ship. Earn. It’s really as simple as 1-2-3.

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Step 1:  List Your Item.

Start by finding an item in your closet that you love but just don’t wear anymore. For example, do you have….

  • A dress you wore to a wedding once?
  • A skirt that still has tags on it?
  • Jewelry from an ex that just needs to go?
  • Killer heels that were always a tad too small?

Then, list them for sale on Poshmark! It’s easy and free.


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Step 2: Ship Your Item.

Once your item sells, let EasyShip do the hard work. We send you a pre-paid pre-addressed shipping label. All you have to do is print it out, package up the item, and drop it off at the corner mailbox (if it fits) or at the nearest US Post Office. No stamps, no hassle!


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Step 3: Earn Cash.

You can withdraw your earnings from Poshmark anytime…for free! Deposit your money directly into your checking account, request a check, or use the cash to purchase directly on Poshmark. You choose.

So here’s how our fees work: When you make a sale, we will deduct a 20% commission fee from your earnings. This means that you keep 80% of the sale price as your earnings.

Here’s what you get in return: We handle the financial transaction for you (including paying all those pesky credit card fees), provide you with a pre-paid pre-addressed shipping label, and will serve as your customer support team for your sale.

Once you see how simple and easy selling is on Poshmark, you will fall in love with your closet…again. Sell what you have in your closet so you can shop for what you REALLY love today.

Happy Poshmarking!

Next Posh Tip: What is a Posh Party?

See All Posh Tips Now!

Great news! We’re offering $5.50 shipping on all orders of $25 and more!  

 See details below:

  • Offer valid from 12:00 a.m. PST on October 31st until 11:59 p.m. PST on January 31, 2013.
  • Standard $7 shipping rate applies to all orders under $25.

That’s right—Poshmark will pay the difference in shipping costs for all orders of $25 or more! We’ve been celebrating so many great things at Poshmark HQ recently, such as The San Francisco Giants sweeping the World Series, Halloween, and our fast-growing (and amazing) community. That’s why we’re so excited to be able to continue the celebration in the app and give YOU something back in return. It’s our way of saying “thank you!”

Happy Poshmarking!

Yay you made a sale on Poshmark! Now what? Without further adieu, here’s a post with some helpful tips on packaging, shipping boxes, and how to prep your shipment before it goes out to the excited recipient! 

Posh Tip #1: Make sure you’re using the correct box!

Boxes labeled “Priority” at the post office are free (woop woop!) and a great option if you don’t have packaging materials at home. They come in a variety of sizes, so it’s easy to find the one that fits your recently-sold Rebecca Minkoff bag or lace cocktail dress. Don’t have time to drop by the post office to pick them up? Don’t fret! You can request for them online and have them dropped off at home!

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Also, a standard brown box (like the one pictured below) that you have lying around your house could work too. Just make sure that it’s the appropriate size for what you’re shipping out and ensure the label is clearly affixed to the box. 

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Boxes that cannot be used are labeled “Priority Flat Rate,” “Regional Rate,” and “Express Mail.”  Be careful when you’re picking these boxes up at USPS or ordering them online because they look very similar to the “Priority Mail” boxes that you can use. An example of a “Priority Flat Rate” box (that can’t be used!) is below.

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Posh Tip #2: It’s all in the details!

We all love getting pretty little things sent to us in the mail, so why not add a special touch to your sale to make your buyer just that much happier with their purchase from you. Wrap your item in cute tissue paper and include a note to thank your buyer. Check out our blog post for tips on packaging.

Posh Tip #3: Placing your item in the mail

Your package is neatly put together and ready for delivery…now what?! If your parcel is small enough, you may slip it in the nearest blue USPS mail box. For packages that are too large to fit, you can either drop it off at the post office or schedule for a pick up via USPS’ site. Easy breezy.

Lastly, if you want to track your item to see where it is on it’s journey after you’ve shipped it out, make note of the USPS tracking number on the label that was originally emailed to you by Poshmark and plug it in here

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We hope that all these tips have helped you along in getting your Poshmark sales packaged and out the door. Cheers to many sales ahead and, as always, Happy Poshmarking!

Let’s not deny it ladies: we’re suckers for cute packaging! That’s why this week’s Posh Tip is: Personalize your Poshmark sale before it goes out the door!

Think about it—how many times are you almost as impressed with how your new purchase is delivered as you are with the actual item inside the box? With just a few extra touches, you’ll guarantee a smile on your Poshmark buyer’s face (and possibly a repeat customer!).

What you need: Tissue, ribbon, thank you card, and anything else you’d like to help spice up the package, such as stickers, stamps, business cards, etc.

Neatly fold and wrap the item up in tissue paper to ensure the item stays put during transit. Nothing is worse than receiving a wrinkled top or a tangled-up necklace!

Include a hand-written thank you note! We suggest choosing stationery (or creating your own) that reflects your personality. Classic, fashion-forward, loud—the options are endless, but the results are always the same: a very happy buyer!

Top off the package with cute ribbon! It’s the perfect finishing touch and makes for a gorgeous presentation.

Voila! You’re sure to make someone’s day with your cute Poshmark package!